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AL Product Call FAQs

I’ve applied for the AL Product Call and/or the ARCHITECT Product Call in the past. Can I use the same login?

Yes! All Product Calls for ARCHITECT and ARCHITECTURAL LIGHTING are built on the same platform. Please use the same email address you used for your previous application and click the “forgot password” button if needed. If the person who applied for the other Product Calls is no longer with the company, you'll need to create a new account.


This is my first time applying for AL Product Call. Why do I have to create an account?

Creating an account through our portal will allow you to log back in and continue working on your submission at a later date. You'll also be able to print out your submission for your records; be sure to keep your login information!


Is there a fee to apply for the Product Call?

Yes. For a flat fee of $95, entrants can submit up to five individual products by one manufacturer. Entrants must register and pay for one product submission before registering the remaining four products. Make sure to use to same login credentials to avoid being charged again. If you are submitting more than five products, a registration fee of $15 per additional entry will be applied. Submission fees are non-refundable.


When is the deadline?

The deadline to submit your application is end of day, Friday, Feb. 28, 2020, at midnight EST


Can I save my form and continue it later?

Yes. Scroll to the bottom of your form and hit Save before exiting the application. However, once you click the Save and Finalize button, you will have submitted your application and be unable to make further changes.


Can I print out my form once I’ve submitted it?

Yes! Login to your account. From your dashboard, go to My Applications > Complete. You will be able to print and/or view your completed form there.


Where can I find my invoice?

You can find your invoice from your account dashboard. Log into your account and select the Invoices tab. (See below example.) From there, you will be able to select and print your invoice for your records.


Why do I have two separate entries in my account for the same product?

The Registration and Submission rounds will each appear individually in your dashboard along with that round’s status and submission date.


Will I get emails confirming my registration and submission?

Yes. If you have not received those emails, please check your spam/junk folder. Be sure to add digitalawards@hanleywood.com to your safe senders list to receive the emails.


My question isn’t here. Whom should I contact?

Contact Wanda Lau, tech and practice editor for ARCHITECT and ARCHITECTURAL LIGHTING, at wlau@hanleywood.com.

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